Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website, Durable.

1. Information Collection

What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, or enter information on our site.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

3. Information Protection & Security

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Payment Security:
Your sensitive information is extremely important to us. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. This ensures your credit card information benefits from the robust SSL protection and security measures of our payment processor.

4. Cookie Policy

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. However, you can still place orders by contacting customer service directly.

5. Third-Party Disclosure & Links

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

6. Google & Advertising

We have not explicitly enabled Google AdSense on our site, but we may choose to do so in the future. If we do, we will comply with Google's Advertising Principles to ensure a positive user experience.

7. California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following:

Do Not Track Signals: We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Third-Party Behavioral Tracking: Please note that we may allow third-party behavioral tracking (such as analytics tools) to help us understand how users interact with our website.

8. COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13. We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act).

9. Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.